A call centre (UK) or call center (US) is a centralized office of a company that answers incoming telephone calls from customers. A call center may be an office that makes outgoing telephone calls to customers
(telemarketing). Such an office may also responds to letters, faxes, e-mails and similar written correspondence. However the term contact centre (UK) or contact center (US) is often applied when such multiple functions are blended in one office.
CallCentreHelper.com This site is designed specifically to fulfill your information needs regarding call centers with special reference to Call Centers and offshore call centers. This site aims to provide resources to everyone in the Call Center Arena. Whether you are a prospective Job Seeker looking for a job, or an entrepreneur, or an organization needing services of a call center or anyone within the complete spectrum of the Call Center industry this is the right place for you.
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24customer.com 24Customer has ample experience in technologically complex environments with demanding customers: internet and digital television. From sales strategies to customer services, from advertising to door-to-door sales.
The people behind 24Customer have been clients of and thus gained experience with, amongst others, PentaScope, Accenture, McKinsey, Logica, KPMG, Getronics (Intercai) and Imtec (KTG).
We achieve our mission by being a truly independent and trustworthy partner, who combines an organisation’s specific experience and know-how with 24Customer’s expertise and experience. Focused at the optimalization of all the organisation’s interactions with its customers, in all its facets.
AmeriCall AmeriCall... where great people and innovative technology combine to bring you the best in call center services. Inbound call and outbound call center services, order taking, customer service, class and seminar registration, answering service and web enabled customer support.
How can we help you? It's not just a question, it is our philosophy and the cornerstone of everything we do. Since the 1930's our focus has been to continually find new and better ways to help our clients "make profitable connections with their customers". Whether by traditional telephone based contact, email, chat or web collaboration, we make the most of every contact.
You will find our staff responsive, reliable and innovative. Our turnover is low and our morale is high. A difference you and your customers will appreciate.
AMTELCO has been a leading provider of customized call center innovations for over 30 years. With a strong background in the telephone answering service industry, AMTELCO's primary focus is to design systems that offer cutting-edge technology, which reduces labor costs and increases profitability. Today, AMTELCO's specialized Call Center Innovations are recognized throughout the industry for improving customer service with straight-forward procedures and trouble-free system maintenance.